3 Tips For Scaling Your Creator Management Agency

June 8, 2023

Creating and running a creator management agency can be a rewarding and successful business, but it's not without its challenges. As your agency grows and scales, it's easy to make mistakes as your continue to learn by doing every step of the way. Here are 3 tips that content creator agencies should consider when scaling their business:

‍ Look after your creators

This is pretty straight forward and clear but goes without consideration a lot of the time. Working in the creator space means you your relationships is your life line. It’s critical that as your roster grows you continue to connect and build your relationship with your creators that you manage. So how do you go about that in an effective way?Well… here are a few tips:

When starting off your agency you can get by doing things simply with a spreadsheet and gmail account. But as your roster grows and your hire more to your team it's important to have systems in place to manage your resources effectively.A few great tools to do this include:

  1. Make time for your creators to chat with and connect with on a one to one basis.
  2. Transparency with creators around deals. You have a lot of responsibility as an agency representing your creators. Being transparent with your creators around potential opportunities, access to their email accounts are critical in ensuring that you continue to build trust and openness between yourself and the creators you manage.
  3. Create a space for your creators to connect with one another and give honest feedback

Scale your processes as your business grows

Your team is the backbone of your agency. There are always going to be fires that need to be put out when running an agency so ensuring your team is unified to tackle these fires is crucial to your success.Investing in your team’s development is crucial for the long-term success of your business, not only financially but culturally too. Your team define the culture of your business, and the culture of your business defines the success of your business. Great culture with great strategy = successful business. Poor culture with great strategy = a failing business. Pretty simple, the magic happens when your strategy and your team and its culture are aligned.So. Integral to ensuring your culture is strong is ensuring your team is being able to connect with their inner most ‘why’ or their driving forces. As humans we are all naturally curious, so providing opportunities for training and development, and encouraging your team to take on new challenges and learn new skills will help build inspiration, motivation and a desire to constantly learn.

  1. Instead of managing deals in Gmail use Pipedrive a CRM software to manage your inbound deals for your team. Having an inbox is great, but if you are receiving 200+ emails a day then you’ll need to manage your pipeline effectively and clearly which Pipedrive is great for.
  2. Instead of updating a spreadsheet every week of your creators and sharing it with brands, use Rosters by SoundSmith an automatically updating roster for your creators. It means you never need to update a spreadsheet again and makes sharing and tracking brand pitches is simple and can be done in seconds.
  3. Instead of using spreadsheets to manage your finances use Xero. Xero is an amazing piece of accounting software used by millions of businesses to manage their finances and make filing super simple for agencies, even helping identify and track the 1099's you need to file.

‍Invest in your team

Your team is the backbone of your agency. There are always going to be fires that need to be put out when running an agency so ensuring your team is unified to tackle these fires is crucial to your success.Investing in your team’s development is crucial for the long-term success of your business, not only financially but culturally too. Your team define the culture of your business, and the culture of your business defines the success of your business. Great culture with great strategy = successful business. Poor culture with great strategy = a failing business. Pretty simple, the magic happens when your strategy and your team and its culture are aligned.So. Integral to ensuring your culture is strong is ensuring your team is being able to connect with their inner most ‘why’ or their driving forces. As humans we are all naturally curious, so providing opportunities for training and development, and encouraging your team to take on new challenges and learn new skills will help build inspiration, motivation and a desire to constantly learn.

By including these tips you can set your management agency up for success as your scale.

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